Giftango is committed to protecting your privacy. Data collected
from your transactions is only used by Giftango and the business in
which you have purchased your card or certificate. Under no
circumstances is this data ever sold, traded or otherwise offered
by Giftango to any third party. If you do not wish Giftango to
record such information, please do not use the website or the
services.
1. CONSENT
By using our website, you consent to the collection and use of
this information by Giftango and any organization related to your
gift card or gift certificate purchase. If you do not wish to
consent to the herein mentioned collection and use of this
information, please do not use this website.
2. COLLECTION OF INFORMATION
Ordering Online & Personally Identifiable Information. The
following are examples of information and records that could be
maintained in order to provide services: (i) When you use our
website, you may need to create an account with a user name, screen
name or member name and a password. (ii) When you order, we need to
know some or all of the following: your name, email address,
mailing address, credit card number and expiration date. We also
may collect shipping, phone and email information in order to
ensure the safe and proper delivery of merchandise. This allows us
to process and fulfill your order and to notify you of your order
status. (iii) In the case you order for a third-party, in such case
as a gift, and would like that sent directly to such party, you may
need to provide a person's name and other personal information. We
save the minimum amount of information in order to process the
order and maintain our records.
Promotions, Online Surveys & Announcements. If you decide to
participate in an online survey, subscribe to an email list, enter
a contest or use one of our other promotional features, we may ask
for your name, address, email address and other pertinent
information to administer the contest, tabulate survey results or
add you to subscriber lists.
Third Party Advertisements. Some advertisements appearing on our
site may be provided by third parties. We do not control the
cookies in third party advertisements, and should you have security
or other questions relating to those sites and information
collected by them, please visit their respective privacy policies.
These third party sites may use information collected to provide
other advertisements or offers for other services.
Collections by other means. We may from time to time through our
affiliates, such as shippers or mobile service providers, collect
personally identifiable information in order to accept, confirm or
deliver goods or services.
Browsing. We may use "cookies," "web beacons" or similar
technology to help us process your order and to customize
information that we present to you. A cookie is a small text file
that may not personally identify users, although it does identify a
user's computer, and certain combinations of use could allude or
lead to the identification of a user. "Web beacons" assist in the
delivery of Cookies, do not pose a threat to your computer, and do
not contain viruses. Most web browsers automatically accept
cookies, but you may disable this feature with most web browsers.
Should you wish to manage your security regarding this area, please
consult your browser instructions or "Help" page. If you disable or
limit functionality of cookies, you may limit or disable the
services.
Text Messaging Data obtained from you in connection with this
SMS service may include your name, address, cell phone number, your
provider's name, and the date, time and content of your messages.
We may use personal information to provide the services you've
requested, including services that display customized content and
advertising. We may also use personal information for auditing,
research and analysis to operate and improve our technologies and
services. We may share aggregated and non personal information with
third parties outside of Giftango. When we use third parties to
assist us in processing your personal information, we require that
they comply with our Privacy Policy and any other appropriate
confidentiality and security measures. We may also share
information with third parties in limited circumstances, including
when complying with legal process, preventing fraud or imminent
harm, and ensuring the security of our network and services. You
may remove your information from our database. If you remove your
information from our database it will no longer be used by us for
secondary purposes, disclosed to third parties, or used by us or
third parties to send promotional correspondence to you.
a. Safe Harbor Compliance
Giftango adheres to the Safe Harbor Principles (Notice, Choice,
Onward Transfer, Security, Data Integrity, Access and Enforcement)
as described in this Privacy Statement, with respect to the
personal data we collect from EU data subjects or receive from our
affiliates located in the EU.
b. Sensitive Information
We will not intentionally collect or maintain, and do not want
you to provide, any information regarding your medical or health
condition, race or ethnic origin, political opinions, religious or
philosophical beliefs or other sensitive information.
c. The Children's Online Privacy Protection Act
We are committed to complying with all applicable laws and
regulations regarding children, including the Children's Online
Privacy Protection Act ("COPPA"), recognizing the sensitivity of
personally identifiable information concerning children under the
age of 13.
This web site and the services are not directed to children
under 13. We will not knowingly collect, maintain, or disclose any
personally identifiable information from a child under 13 without
first obtaining consent from that child's parent or legal guardian.
Our primary means of payment using this website is a credit card,
which are not available to children under the age of 18, and
generally may not be used by children without their parent's
consent.
If you are a parent or guardian who has discovered that your
child under the age of 13 has submitted his or her personally
identifiable information without your permission or consent, we
will make reasonable efforts to remove the information from its
active list, at your request. To request the removal of your
child's information, please send an e-mail to privacy@giftango.com with
Privacy in the subject line, and include in your message the same
User Name and password and/or e-mail address that your child
submitted.
d. Financial Information
Financial Information and payment card details. We may ask
visitors to enter credit card or account information in order to
process orders for services placed with Giftango or its affiliates.
Financial information provided via our website is transferred over
a secure connection. We collect this information on a
transaction-by-transaction basis and will not authorize the release
of the information with anyone not directly involved in processing
the transaction. This information may be encrypted and stored for
logging purposes in accordance with applicable regulatory
requirements.
Credit card numbers are used only for processing payments and
are not used for any other purposes. When we use third party
service providers for credit card processing services we will enter
into a written agreement with such third party ensuring appropriate
security and confidentiality measures are in place in safeguarding
your personal data.
3. USE OF INFORMATION
Processing in the United States. The collection, storage, and
processing of personally identifiable information is done in the
United States of America. By providing any personally identifiable
information to us, all users, including, without limitation, users
in the member states of the European Union, fully understand and
unambiguously consent to this.
Personal Information. We may use your information to process
your service requests, handle orders, deliver products and
services, process payments, communicate with you about orders,
provide access to secure areas of the Website, recommend
merchandise and services that might be of interest to you, to
personalize your visit to our Website, and to enable us to review
develop and continually improve the products services and offers we
provide online. We also use this information to prevent or detect
fraud or abuses of our Website and to enable third parties to carry
out technical, logistical or other functions on our behalf.
Contact Information. We use visitor information to send
information about our company to visitors and to get in touch with
them when necessary. We also use the information we collect to
improve the content of our websites and as training aides for our
employees. Visitors are given a choice at the point when we request
their information.
Web Visit Information. We use web visit information to measure
interest in and develop our web pages and marketing plans,
customize the content you view on your web visits based on your
activity on past visits, and administer our Website. We use the
visitors' IP address to help diagnose problems with our servers,
and to administer our Websites. We use "cookies" to help us
recognize visitors as unique visitors when they return to our
websites. We may also use "cookies" to discover whether a certain
visitor has visited our site more than once, and the source for
each visit. We also use "cookies" to: allow us to tailor content or
advertisements to match your preferred interest; avoid showing
visitors the same advertisements repeatedly; compile anonymous,
aggregated statistics that allow us to understand how users use our
site and to help us improve the structure of our Website (we cannot
identify visitors personally in this way); count the number of
anonymous users of our sites. We use "web beacons" to count the
number of times that our advertisements and web-based email content
are viewed. We combine "web beacons" with "cookies" to track
activity on our website originating from advertisements and
web-based email content.
Alternative Forms of Communication. We use information you
provide to us via telephone calls, chat, email, web forms and other
communications to correspond with you about services you may be
interested in purchasing. If you elect to purchase a service online
using a web form, we will use the information to establish your
account. Information you submit in writing, such as chat, email,
and web form information is archived and may be tied to information
that we collect about your web visits. Your telephone call may be
recorded for training purposes and we may enter information you
provide via telephone into our systems to use for the purposes
described in this paragraph.
4. DISCLOSURE OF PERSONAL INFORMATION
Personal information we gather is for internal use only and
Giftango will not authorize the release of this information to
anyone outside Giftango (except to third party service providers to
Giftango who perform functions on our behalf, but in such event
personal information will only be shared to the extent reasonably
necessary to perform their functions, and they will not be
authorized to use it for any other function), unless you have
consented to such disclosure.
Should you breach our terms and conditions or website terms, or
if we are under a duty to disclose or share your personal data in
order to comply with any legal obligation, we may disclose your
information to a relevant authority. This may include exchanging
information with other companies and organizations for the purposes
of fraud protection and credit risk reduction. In particular, we
may release the information we collect to third parties when we
believe it is appropriate to comply with the law, to enforce our
legal rights, to protect the rights and safety of others, or to
assist with industry efforts to control fraud, spam or other
undesirable conduct.
We may release the information we collect to third parties,
where the information is provided to enable such third party to
provide services to us, provided that the third party has agreed to
use at least the same level of privacy protections described in
this Privacy Statement, and is permitted to use the information
only for the purpose of providing services to us.
5. OPTING OUT OF COMMUNICATIONS
Giftango gives you an opportunity to choose to opt-out of
personal data being disclosed to third parties for a purpose
incompatible with the purpose for which it was originally
collected, including opting out of receiving future marketing
mailings. We will not use your contact information to correspond
with you about our services if you ask us not to. Please send your
request to privacy@giftango.com or
write us at Giftango Corporation, Attn: Privacy, 735 SW
20th Place, Suite 120, Portland, OR 97205. Please note that it may
take up to ten days to remove your contact information from our
marketing communications lists, so you may receive correspondence
from us for a short time after you make your request.
6. SECURITY OF YOUR INFORMATION
Giftango is committed to industry best practices approaches
concerning security measures to prevent the loss, misuse and
alteration of the information in our possession. Steps we have
taken to ensure the security of your information include
maintaining our database systems, encryption methodologies, and
carefully organized safeguards to the information collected during
your purchase. We also make use of 128-bit SSL (Secure Socket
Layer) encryption. We store information you provide to us on a
computer system located in a controlled facility with a limited
access. Visitor textual information is encrypted during
transmission, our company databases are accessible only by Giftango
employees, contractors and agents on a need to know basis and who
have entered into and are bound by a confidentiality and
nondisclosure agreement with Giftango.
7. DATA INTEGRITY
Personal data we collect is relevant for the purposes for which
it is to be used. Giftango takes reasonable steps to ensure that
data is reliable for its intended use, accurate, complete, and
current.
8. RIGHT TO ACCESS YOUR PERSONAL INFORMATION
If you believe that any personal information we have about you
is incorrect, or is, has been, or might be used inappropriately,
please contact us at privacy@giftango.com, and we
will take steps to correct or delete the information, or restrict
its use, as appropriate.
9. VERIFICATION
Giftango utilizes the self-assessment approach to assure its
compliance with its Privacy Statement. Giftango regularly verifies
that the privacy statement is accurate, comprehensive, prominently
displayed, completely implemented and in conformity with the Safe
Harbor Principles and conducts its self-assessment on an annual
basis to ensure that all relevant privacy practices are being
followed. Appropriate employee training is in place and internal
procedures for periodically conducting objective reviews of
compliance are in place. A statement verifying this self-assessment
is signed by a corporate officer or other authorized representative
at least once a year.
10. INQUIRIES OR COMPLAINTS
In compliance with the US-EU and US-Swiss Safe Harbor
Principles, Giftango commits to resolve complaints about your
privacy and our collection or use of your personal information.
European Union or Swiss citizens with inquiries or complaints
regarding this privacy policy should first contact Giftango
Corporation at privacy@giftango.com or
write us at Giftango Corporation, Attn: Privacy, 735 SW
20th Place, Suite 120, Portland, OR 97205.
Giftango has further committed to refer unresolved privacy
complaints under the US-EU and US-Swiss Safe Harbor Principles to
an independent dispute resolution mechanism, the BBB EU SAFE
HARBOR, operated by the Council of Better Business Bureaus. If you
do not receive timely acknowledgment of your complaint, or if your
complaint is not satisfactorily addressed by Giftango, please visit
the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more
information and to file a complaint.
11. CHANGES
Our business changes constantly and our Privacy Statement may
also change from time to time. You should check our website
frequently to see recent changes. Changes to our privacy policy
will be posted on this page and will be effective when posted. To
signify a change to the privacy policy, the link to this page will
state "Updated Privacy Policy" or similar form of notification.
After such posting, your continued use of the website with the
changes thereto will constitute acceptance of the changes and that
you are bound by them. We will never materially change our policies
and practices to make them less protective of personal information
collected in the past without your prior consent. This Privacy
Policy was last updated on April 30, 2012.
12. CONTACTING US
Giftango welcomes your questions and comments about privacy. You
can reach us in any of the following ways:
Email: privacy@giftango.com
Mail: Giftango Corporation, 735 SW 20th Place, Suite 120,
Portland, OR 97205
Phone: In Portland, Oregon: (503) 443-8264
Toll Free: 1-877-443-8264
For more information regarding privacy, please visit: http://www.networkadvertising.org/index.asp